Privacy Policy
mrbensir.com (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring the security of the personal data we process. This Privacy Policy outlines our practices regarding the collection, use, storage, and disclosure of personal data when you access or use our website and services. We recognize our responsibility to manage your information diligently, transparently, and in accordance with applicable data protection regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
1. Introduction
At mrbensir.com, your privacy is our priority. We are committed to keeping your personal data safe, ensuring transparency about how we process it, and enabling you to control your information. This Privacy Policy outlines the ways we handle your personal data and the rights you have in relation to that processing.
2. Scope of the Policy and Data Controller
This Privacy Policy applies to all users and visitors of mrbensir.com and governs the collection and use of personal data through our website and related services. For the purposes of applicable data protection laws, mrbensir.com is the data controller responsible for the collection and processing of your personal data.
If you have any questions about this policy or how we use your data, you may contact us at: [email protected].
3. Categories of Personal Data We Process
We may collect, use, and store the following categories of personal data when you interact with mrbensir.com:
a. Usage Data – Includes information such as your IP address, browser type and version, pages visited, session duration, referring URLs, and other usage statistics.
b. Account Data – Comprises your full name, billing and shipping addresses, email address, phone number, and other contact details provided when creating an account or placing an order.
c. Profile Data – Includes customer preferences, order history, product interests, and behavioral insights gathered from interactions with our site.
d. Communication Data – Refers to data from your communications with us, including support requests, inquiries sent to [email protected], and your communication history during those interactions.
e. Technical Data – Encompasses data about devices used to access mrbensir.com, including operating system, platform information, screen resolution, time zone, and system configurations.
f. Transaction Data – Covers payment details (processed via third-party providers), purchase and order records, shipping details, and invoice history.
g. Preference Data – Contains your choices for subscriptions, product recommendations, promotional communications, and other personalized content.
4. Lawful Bases for Processing Personal Data
We process your personal data under the following legal bases, in compliance with Article 6 of the GDPR and applicable CCPA standards:
– Consent: When you opt-in to receive newsletters or marketing emails.
– Contract: When processing is necessary for the performance of a contract, such as fulfilling your orders or providing customer support.
– Legal Obligation: To comply with legal or regulatory requirements, such as tax obligations.
– Legitimate Interests: For purposes such as security, fraud prevention, marketing (subject to your rights), service improvement, and analytics, provided they are not overridden by your rights and freedoms.
5. Your Privacy Rights
To the extent provided by applicable law, you may exercise the following rights regarding your personal data:
– Access: Request confirmation of data held about you and obtain a copy.
– Rectification: Request corrections of inaccurate or incomplete data.
– Erasure: Request deletion of data (subject to exceptions).
– Restriction: Request temporary suspension of processing where appropriate.
– Portability: Receive data in a structured, commonly used, and machine-readable format, or request its transmission to another controller.
You may exercise these rights by contacting us at [email protected]. We will respond to all valid requests in accordance with applicable data protection laws.
California residents under the CCPA also have the right to opt out of “sale” of personal information, to know categories and specific pieces of personal information collected, and to not be discriminated against for exercising any CCPA rights.
6. Security Measures
We implement robust technical and organizational security measures to protect your data. These include:
– Encryption of stored and transmitted information.
– Access controls based on job role.
– Regular backup procedures.
– Employee training programs focused on data handling best practices.
Despite our safeguards, no electronic transmission or storage method is fully secure. We encourage you to use caution and protect your own data when interacting online.
7. International Data Transfers
Your data may be transferred to and processed outside your country of residence, including to jurisdictions that may not provide the same level of data protection. When we transfer data internationally, we use approved Standard Contractual Clauses and other lawful mechanisms to ensure appropriate protections are in place.
8. Data Retention
We retain your personal data only for as long as necessary for the purposes for which it was collected, including to satisfy legal, regulatory, tax, accounting, or reporting requirements.
Estimated retention periods include:
– Usage Data: Up to 12 months
– Account and Profile Data: Retained as long as the user maintains an account, and for 6 years after closure for legal compliance
– Transaction Data: Retained for 7 years for auditing and tax reasons
– Communication Data: Retained for up to 3 years following last contact
– Preference Data: Retained until consent is withdrawn or profile is deleted
9. Cookie Policy
Cookies are small data files placed on your device to support site functionality and analytics. mrbensir.com uses cookies in the following categories:
– Strictly Necessary Cookies: Essential for site operations, such as login and shopping cart functionality.
– Functional Cookies: Remember your preferences and enable enhanced features (e.g., language settings).
– Performance Cookies: Help us understand website usage, bounce rates, and performance, enabling improvements.
– Analytics Cookies: Collect aggregated data about site usage, such as Google Analytics.
10. Cookie Management & GDPR/CCPA Compliance
You may control cookie settings via our cookie banner or your browser preferences. You may also revoke cookie consent at any time. In compliance with GDPR, we seek your opt-in consent for non-essential cookies. U.S. users, particularly California residents, may opt out of data sharing through our cookie preferences panel.
Please be aware that disabling certain cookies may affect site functionality.
11. Children’s Data
mrbensir.com does not knowingly collect personal data from children under 13 years of age. If you are the parent or guardian of a child under 13 and believe your child has provided us with personal data, please contact us at [email protected]. We will take immediate steps to delete such information from our systems.
12. Policy Updates
We reserve the right to update this Privacy Policy to reflect changes in our practices, legal obligations, or technological advancements. Any significant policy changes will be communicated promptly through mrbensir.com or via email notifications where appropriate.
We encourage you to review this policy periodically to remain informed of our privacy practices.
13. Contacting Us
If you have questions, concerns, or requests regarding this Privacy Policy or our handling of your personal data, please contact us at:
Email: [email protected]
We are committed to addressing your inquiries in a timely and transparent manner, in accordance with applicable data protection laws.
mrbensir.com strives for full compliance with data privacy regulations and encourages all visitors to exercise their rights responsibly. For any privacy-related concerns, please reach out to us through the contact information provided.
